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Newton Lead Replacement

Newtown Great Yarmouth

Essex & Suffolk Water is working in Newtown, Great Yarmouth renewing our pipework and replacing old water supply pipes, made of lead.

We’re focusing on specific streets where homes are more likely to have older pipes, still made of lead. Using local infrastructure records and property age data, we’ve identified parts of Newtown where these older pipes are likely to still be in use, and we will be gradually working our way through these areas.

Start Date: September 2025

Estimated End Date: Ongoing

Partners: T4

We're replacing

Our communication pipes — the section of pipe from our water main to your property boundary.
Your supply pipe — the section of pipe that runs across your property into your home, if lead is found.

The supply pipe is usually the homeowner’s responsibility. But while we’re working in your street, we’re offering to replace it for free if it’s made of lead

Pipe Ownership

Here’s how it works

If you are in an area we are currently working in, you’ll have already received a letter from us detailing how to take part in this programme.

Book a free survey — one of our surveyors will check if your pipe is made of lead.
If lead is found, we’ll arrange a replacement using trenchless technology — meaning no big trenches and minimal disruption.
Most work is completed in a single day by qualified plumbers and engineers.

How to book your initial survey

Call 01493 504301
Email leadrenewals@eswater.co.uk
Or you can complete an online form, by clicking here (opens a new window).

Guiding Principles.pdf

(1.2 MB)

Open for participation

Phases

Phases overview

Project Updates

Project Updates

25 June 2025 - No end date

Keep up to date with the latest news, progress and upcoming work on our project.

8 issues

Community Hub Admin Team 3 weeks ago Thanks to everyone who joined us in Newtown on 18th March! It was great to meet so many local residents along North Drive, near The Cabin on the beach, and talk about our lead pipe replacement work in the area.We had some really helpful conversations, answered lots of questions, and booked in surveys for customers interested in checking if they could benefit from a free supply pipe upgrade.We really appreciate you taking the time to come and speak with our customer engagement team 💧

Community Hub Admin Team 1 month ago Hello!Come and meet our customer engagement team and find out more about our lead pipe replacement project, which is currently in the Newtown area of Great Yarmouth.Our lead replacement project team is working in your area, renewing our pipework by replacing the communication pipes – which connect our water mains to your water supply pipe.While we’re here, we’re also offering to check and replace your water supply pipe, for free, if it’s made of lead. Got questions or want to sign up? Come and chat with our customer team. They’re coming to Newtown with our Essex & Suffolk Water van, Carlton.Where: North Drive, near The Cabin on the beach, NR30 2DB When: Wednesday 18 March, 10.00am – 3.00pm They’ll explain the work, answer your questions, and help you get a free lead pipe upgrade if your supply pipe needs it. You can also have a chat with them about pretty much anything water-related that’s on your mind.

Community Hub Admin Team 1 month ago

Community Hub Admin Team 2 months ago What a fantastic turnout on Friday in Newtown! 👏It was great to meet so many local residents at North Drive, near The Cabin on the beach, to chat about our lead pipe replacement work in the area. We had lots of positive conversations, answered plenty of questions, and booked in surveys for customers wanting to check if their supply pipe could be upgraded for free.Thank you to everyone who came along to speak with our customer engagement team💧Missed us? Good news — we’re coming back!📍 North Drive, near The Cabin on the beach, NR30 2DB📅 Wednesday 18 March⏰ 10.00am – 3.00pmIf you live in the Newtown area of Great Yarmouth and want to find out more about our lead pipe replacement project — or book your free supply pipe check — come and see us. We’re happy to chat about anything water-related too.We look forward to seeing you there!

Community Hub Admin Team 2 months ago 📍 North Drive, near The Cabin on the beach, NR30 2DB📅 Friday 20 February⏰ 10.00am – 3.00pmOur friendly customer engagement team will be in Newtown, Great Yarmouth to chat all things water.💧As part of the lead replacement work already underway in your area, there’s still time to get your water supply pipe checked and upgraded for free if it’s made of lead.If you have questions about what we're doing, or still need to get signed up, come along and talk with us. We'll be easy to spot with our blue gazebo. No appointment needed — just drop by and have a chat. We’re happy to talk about anything to do with your water supply.

Community Hub Admin Team 4 months ago Our teams are making good progress in Newtown. We're renewing our pipework and replacing customers' water supply pipes for free if they're made of lead. If you haven't booked a survey yet, please get in touch so we can check your pipe and see if it needs replacing. If your home was built before 1970, there’s a good chance your supply pipe could still be lead. Get in touch and we'll take a look. If it needs replacing, we'll do it while we're working on your road. You can book an initial survey by: Phone - 01493 504 301 Email - leadrenewals@eswater.co.uk Online Form - Click here

Go Vocal Moderator7 months ago Hello! Come and meet our customer engagement team and find out more about our lead pipe replacement project, which is currently in the Newtown area of Great Yarmouth.Our lead replacement project team is working in your area, renewing our pipework by replacing the communication pipes – which connect our water mains to your water supply pipe.While we’re here, we’re also offering to check and replace your water supply pipe, for free, if it’s made of lead. Got questions or want to sign up? Come and chat with Julie and Sophie from our customer team. They’re coming to Newtown with our Essex & Suffolk Water van, Carlton.Where: North Drive Car Park, NR30 1EG When: They’ll be there on two dates: Wednesday 15 October, 10.00am – 2.00pm and Wednesday 29 October, 10.00am – 3.00pm.They’ll explain the work, answer your questions, and help you get a free lead pipe upgrade if your supply pipe needs it. You can also have a chat with them about pretty much anything water-related that’s on your mind.

Go Vocal Moderator9 months ago Essex & Suffolk Water is currently working in this area of Newtown, Great Yarmouth. If you live in these streets, we will have already been in touch, or will shortly be in touch with you about the project.However, if you do live in one of these streets, and you don’t remember receiving this information, don’t worry. You can book your free survey of your pipes using one of the methods below.Call: 01493 504 301 Email: leadrenewals@eswater.co.ukOnline form: https://www.eswater.co.uk/leadreplacement

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