Community Hub Admin Team

Member since 22 April 2026

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Community Hub Admin Team 23 hours ago 👋 Welcome!We're pleased to introduce a project in the Cold Norton area and provide an overview of the planned work.🚧 We’re investing £115,000 to upgrade 400 metres of water pipes along Ferris Avenue and Station Crescent in Cold Norton. This essential improvement work will strengthen the long term reliability of the local water network to our customers in this locality. Ageing water mains will be replaced with modern plastic pipes and new values to reduce leakage and lower the risk of bursts. The work will be delivered by our partner, Complete Moling Services (CMS). If you have any queries or concerns, please contact us via the comments box below or call our Community Hub . 📢 As the project progresses, we'll share regular updates to keep you informed about what's happening and what to expect. To stay up to date, click the blue Follow button.💬 Your views are important to us.If you have any questions, feedback, or need additional support, please leave a comment below. A member of our project team will be happy to help.ThanksThe Project Team

Community Hub Admin Team 3 weeks ago Good afternoonWe've completed all major milestones on the critical work to the new water main, this marks an important step towards the new pipe being commissioned.Pressure and water quality testing was successfully completed as expected last weekend, which meant this week (w/c 17 August) the water flow going into the original pipe was able to be switched over to the new pipe. This is a significant milestone that we are pleased to have reached. We have also backfilled the excavations on the Eastern Avenue and Southend Arterial Road.From Monday 24 August, the original pipe will be decommissioned and sealed. Working areas will be progressively returned to TfL during the week, in preparation for the planned full site handover on Monday 31 August, in line with the commitment made in July.We will then need to complete final reinstatement and resurfacing works in the area where work has been taking place before we can fully reopen the road network and will provide a timeframe for this as soon as possible once the site has been handed back.To support this, four large vehicles will be travelling to our site on the morning of Monday 24 August. These vehicles will be fully escorted to ensure that speed limits are adhered to and that movements are managed safely and responsibly throughout the route.We appreciate that vehicle movements of this size may cause some temporary disruption but please be assured that these movements will be carefully managed, and we will do everything we can to minimise any inconvenience to residents.TfL contractors are also working to resolve reported drainage issues on the carriageway in the area which are not related to the water main works. Works are continuing this weekend and will be completed before surfacing works are carried outESW and TfL continue to work closely together and remain focused on completing the remaining works safely and efficiently, while protecting essential water supplies and moving towards restoring full access to the road network.We appreciate the continued patience and understanding of local residents, businesses and road users while this vital work is completed, and we are pleased to be moving into the final stage of the ESW programme.A further update will be provided next week.Thanks for your patience.The Project Team

Community Hub Admin Team 1 month ago Hello EveryoneJust a quick update to let you know that the works are progressing really well and remain on schedule. We have now successfully excavated the full 115-metre trench line, and all pipelines for the three diversions have been fused together and have successfully passed the inspection.As part of our preparations for the upcoming connection works, we are currently carrying out a series of trial shuts to ensure everything is in place and can be completed as smoothly and safely as possible.We have also been working closely with the local farmers to coordinate access to the site, helping to minimise any disruption to their harvesting season. We really appreciate their cooperation and support in allowing us to progress the works while accommodating their operational needs.Thank you all for your continued support, and we will keep you updated as the project moves forward.ThanksThe Project Team

Community Hub Admin Team 1 month ago Hello everyoneWork on the Eye to Occold water pipe replacement project has now begun.Our delivery partner, T4, started construction on Monday 3 August. We're investing £750,000 to replace 2.5km of ageing water pipes between Church Street and Cranley Green Road, strengthening the local network and reducing the risk of bursts and unplanned interruptions.Teams are currently setting up Phase 1 on Church Street, where a temporary road closure is in place between the B1077 and Cedar Close. Signage is in position to support safe movement around the area. Access for residents will be maintained throughout.Thank you for your patience while these essential upgrades get underway. We’ll continue to share updates as the project progresses.ThanksThe Project Team

Community Hub Admin Team 2 months ago Hi everyoneWe’d like to update you on the progress of our work in your area. Our teams have now completed the section of work on Romford Road and will be moving on to the next street in the programme - Nethan Drive.Residents living on Nethan Drive will have received a letter from us with more detail about what to expect while we’re working outside your home. Access to your property will always be maintained, and traffic management will be in place where needed to keep everyone safe.As the project progresses, you’ll receive a letter from us around two weeks before we begin work on your street, with specific information about timings and what to expect.Thanks The Project Team

Community Hub Admin Team 2 months ago Hello everyoneWe’re excited to share the latest progress on the River Blackwater Eels Project. As a quick reminder, this work is part of Essex & Suffolk Water’s Eel Regulation Programme, which helps protect eels and other wildlife by preventing them from becoming trapped at our intake and pumping stations. The final stage of the programme involves installing a new eel‑friendly screens at the Blackwater Intake on the River Blackwater.The 1st Stage of the works, involving the creation of a formal highways bell mouth entrance off of Maldon Road, which creates access to the site, commenced on 8th June 2026. We apologies for any inconvenience caused by the temporary traffic lights. The Traffic Lights are due to be in place until the middle of September 2026. The detailed design phase is almost complete for the 2nd Phase of works, which will commence shortly after the 1st Stage of works are finish in September. The 2nd Phase of works involves constructing the remainder of the access to the river and location of the new eel screens. The new screens will be installed in late Summer 2027 with all the associated mechanical, electrical and control systems being put constructed in unison to facilitate safe operation and controlled operation of the screens. We’ll continue to share updates here on the Community Hub as the project progresses. Below are some images of the latest design plans so you can see what’s coming!

Community Hub Admin Team 2 months ago Hello EveryoneWe've been very busy over the winter and spring seasons, and we've got some good news to share. The major construction phase of the scheme is now complete. The main structure, pipework, and mechanical assets are all now constructed and installed. The next big milestone for the project is the arrival of the electrical panel ready for electrical connections. We've started the commissioning process as the pipework pressure tests passed and are complete. The process checks are now underway. We're expecting full wet testing to begin over the summer. This involves introducing water into the pipes, and we are to carry our final checks to ensure everything is operating as expected. Once completed, we expect the full filter process to be in service by autumn, mid-September. We'll update you with our progress in the autumn.Thanks The Project Team

Community Hub Admin Team 2 months ago

Community Hub Admin Team 3 months ago Hello everyoneWe’re pleased to share that Phase 2 of our project is progressing well. As part of the next stage, work will now move into Stradbroke Road, which requires changes to traffic management in the area.Traffic Management ChangesFrom 22 June 2026, the following measures will be in place: Stradbroke Road will be closed at its junction with B1116 (Laxfield Road) No through traffic permitted from the Water Tower end Clearly signed diversion routes will remain in place.We strongly encourage all drivers to follow the posted diversion routes to avoid disruption.Access ArrangementsWe understand how important local access is, and we want to reassure you that: Residential access will be maintained Business access will be maintained School access will be maintained We appreciate your ongoing understanding while we complete this project.ThanksThe Project Team

Community Hub Admin Team 3 months ago Hello!Come and meet our customer engagement team and find out more about our lead pipe replacement project, which is currently in the Newtown area of Great Yarmouth.Our lead replacement project team is working in your area, renewing our pipework by replacing the communication pipes – which connect our water mains to your water supply pipe.While we’re here, we’re also offering to check and replace your water supply pipe, for free, if it’s made of lead. Got questions or want to sign up? Come and chat with our customer team. They’re coming to Newtown with our Essex & Suffolk Water van, Carlton.Where: North Drive, near The Cabin on the beach, NR30 2DBWhen: Wednesday 29 July, 2.00pm – 6.00pmThey’ll explain the work, answer your questions, and help you get a free lead pipe upgrade if your supply pipe needs it. You can also have a chat with them about pretty much anything water-related that’s on your mind.For more information on the project, please visit eswater.co.uk/leadreplacementThanksThe Project Team

Community Hub Admin Team 3 months ago Hello everyoneWe’d like to share an update.Unfortunately, the project has experienced some delays due to unforeseen circumstances. We understand that this may be disappointing, and we appreciate your patience while we work through these challenges.Our team is currently carrying out additional investigations, and further design work is now underway. These steps are essential to make sure the final solution meets the high standards we expect before the borehole is brought into supply.While this has extended the overall timeline, our priority is to get this right first time. By taking the time to thoroughly assess and refine the design, we can ensure the borehole will deliver a safe, sustainable, and high-quality source of drinking water for the community for many years to come.We remain committed to progressing the project as quickly as possible and will continue to provide updates as work moves forward.Thank you again for your understanding and continued support.The Project Team

Community Hub Admin Team 3 months ago Hi everyoneWe already have an update on our programme due to start at Aveley.Teviot Avenue has been removed from the programme, as the work can only be completed during the longer summer school holidays. It'll now be delivered during the six-week summer break in 2027, as we already have plans in place this year to complete works on Nethan and Tamar. Thanks for your patience throughout this.All other planned works in Aveley remai on schedule, and we'll continue to keep you updated.Kind regardsThe Project Team

Community Hub Admin Team 3 months ago Hi everyoneWe’d like to remind you about some upcoming work in your area. The works will begin on Monday 1 June. The first road affected by these works is Romford Road. Traffic lights will be in place and access to your home will always be available.We're working in your area with our partners Lowmans to replace 8km of water pipes, as part of our investment to continue to provide you a reliable water supply. This work includes the replacement of pipes that connect our network to your home. This £1.4m project aims to reduce the number of unplanned interruptions you and other customers may have experienced due to leaks, and other issues with the older pipework. As the project progresses, you'll get a letter from us two weeks prior to us working on your street with more detail about what to expect. Please be aware that access to homes within this road will always be available. In the meantime, if you've any questions or concerns, please don’t hesitate to get in touch with us via this Community Hub page.Kind regardsThe Project Team

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